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FAQs & articles for people wanting to buy art on Bluethumb
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27 articles in this collection
Written by
Sheeraz Haider,
Julian Casson,
Grace Wye
and 5 others
Shipping & Returns
Free shipping
Bluethumb offers free shipping Australia wide, fully insured and express delivery.
Written by
Kate Revill
Updated over a week ago
Can this be sent express?
Express shipping | ASAP delivery
Written by
Rachel Fisher
Updated this week
How long will the delivery take?
Delivery times | ETA | shipping times
Written by
Rachel Fisher
Updated over a week ago
How is framing handled by Bluethumb?
What's the process for stretching or framing artworks with Bluethumb?
Written by
Amélia Davis
Updated over a week ago
Can I order now and request delivery on or after a certain date?
How to request a specific date / day for your artwork delivery?
Written by
Grace Wye
Updated this week
Can I have my purchase delivered to a PO Box address?
Alternatives for shipping your new art to a post office box
Written by
Stephen Tschaepe
Updated over a week ago
Do you ship artworks overseas (out of Australia)?
All about Bluethumb's secure and express international shipping
Written by
Amélia Davis
Updated over a week ago
Can I return an artwork?
Bluethumb offers free returns. Here's how to return an artwork
Written by
Amélia Davis
Updated over a week ago
What happens if an artwork is damaged in transit?
Are the artworks insured in transit? What are my options as a collector if my artwork is delivered damaged?
Written by
Rachel Fisher
Updated this week
Before you Buy
How to search for artworks online on Bluethumb?
How to narrow your search to buy art online on Bluethumb?
Written by
Kate Revill
Updated over a week ago
Bluethumb Frames | All you need to know
More about Bluethumb's hand-made tassie oak frames.
Written by
Grace Wye
Updated this week
Do you sell gift vouchers?
How to buy Bluethumb credit or vouchers for a friend or family
Written by
Eden Wellings
Updated over a week ago
What does Ready To Hang mean?
What's the difference between Requires Framing, Ready To Hang and Framed?
Written by
Julian Casson
Updated over a week ago
Can I get a custom piece made?
The artwork you love is sold? Here's how to commission an artist for a custom piece work on Bluethumb.
Written by
Amélia Davis
Updated over a week ago
I have multiple gift vouchers. How do I use them in one order?
How to combine multiple gift vouchers towards one order on Bluethumb?
Written by
Eden Wellings
Updated over a week ago
What does it mean if a piece is marked as 'Enquire Now'?
Article to explain when to use Bluethumb's 'Enquire Now' option
Written by
Amélia Davis
Updated over a week ago
I want to buy an artwork that has already sold
How to find similar art if your favourite has sold
Written by
Amélia Davis
Updated this week
All About Wishlists
Create your own mini curation & share with friends
Written by
Eden Wellings
Updated over a week ago
Payment Plan (Layby)
Do you have any payment plans?
How to buy art in installments using Bluethumb layby and Art Money
Written by
Rachel Fisher
Updated over a week ago
How do I create an account with ArtMoney?
Instruction for creating a new account with ArtMoney (payment plan)
Written by
Rachel Fisher
Updated over a week ago
How do I create an account with Afterpay?
Instruction for setting up a new Afterpay account (payment plan)
Written by
Rachel Fisher
Updated over a week ago
Once your artwork arrives
How should I hang my artwork?
Tips for how to hang art on your wall
Written by
Grace Wye
Updated over a week ago
All About Art
Bluethumb Blog
Your one-stop-shop to learn about Australian art & artists
Written by
Julian Casson
Updated over a week ago
What should I know about building an art collection?
How to start your personal art collection buying online with Bluethumb
Written by
Amélia Davis
Updated over a week ago
How to access photographs on Bluethumb?
Bluethumb Photography has now merged with the main Bluethumb site. Here's how to navigate!
Written by
Grace Wye
Updated over a week ago
What's the difference between acrylics and oils?
A quick overview of using oil paint vs acrylic paint
Written by
Grace Wye
Updated over a week ago
GST
Does the sale of art on Bluethumb include GST?
An overview of buying art on and GST
Written by
Sheeraz Haider
Updated over a week ago