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Can I get a custom piece made?

The artwork you love is sold? Here's how to commission an artist for a custom piece work on Bluethumb.

Written by Rachel at Bluethumb

Found an artwork you want to but it’s sold or the wrong size? Don’t worry, you now have the perfect starting point. From here, commissioning art is easy with Bluethumb.


First step - Enquire

If your on the artist profile click 'Commission an Artwork' button to start a direct conversation with the artist. When reaching out to the artist its helpful to start the conversation with the key information:

  • What you are looking for? A brief description of the project. If you like a work thats sold and wish to have something similar created ensure you link the work in question

  • Size Requirements

  • If a set time frame is in place (e.g. you need it for a certain date) communicate this

  • Price restrictions if any


Quote & Pricing

The artist will be in touch directly with, they made need more info from you but they will be in direct contact to discuss the commission and provide you with a quote.

As a rule of thumb, if you’ve found an artwork and would like something the same size, the price of a commissioned painting will be the same (or very similar). The quote you receive will be for an artwork that is delivered to your door, anywhere in Australia. 

IMPORTANT: Commission have a none refundable 30% deposit payable before commencement of work. These funds are paid directly to the artist to cover cost of materials and time if you change your mind or return the artwork.


Getting started 

Once you’re happy with the quote, and artwork to be created it’s time to kick start your masterpiece. A 30% non refundable deposit is paid to the artist to commence the work (please note if you back out of the commission or choose to return the work post completion the 30% deposit is with held, this is paid to the artist to cover material and labour costs). Below are the steps on how to purchase a gift voucher and ensure its linked to your commission:

  1. Head to Gift Card page

  2. Select a voucher template

  3. Fill in the details relative to the commission

    1. Your name and your email address should be entered

    2. In the Recipient's name write the name of the artist

    3. In the Recipient's Email you can write your own again

    4. Select the amount - you can choose the "other" box and enter a figure

    5. In the Personal Message box please write "Commission Deposit for artist [ARTIST NAME] from [YOUR NAME]

    6. For voucher type please just use "General"

  4. Place the order - you should receive an email with the voucher attached

  5. Share the voucher number with the artist to confirm purchase of the deposit so they can commence the work


Artist Checkin

The artist should be in touch prior to completion to check in with you and provide you with an update. You can submit one round of changes, suggestions or tweaks if necessary. Please note extensive revisions may not be possible if outside the original agreement or brief, this will be at the artist discretion.


Finalising the Sale

Once completed the artist will list the work privately and provide you with a unique link to access and purchase the work. If you wish to add additonal framing (if applicable) you can choose to do so at this stage.

You will need to use your deposit gift voucher code on checkout to redeem the deposit paid. Once entered in the promo code section, the reminder owing can be paid via your choice of payment by either card, paypal or bank pending.

Please Note: Commission's are exempt from discount use, sale or promotional discount codes will not apply to commission listings


Returns 

The 7-day return policy still stands on commission's, however the 30% deposit is non-refundable for change of mind. You will be refunded 70% of the final payment with the 30% deposit being paid fully to the artist to cover material and time costs.


Finito!

So there you have it, pretty simple really. You can take comfort in the fact we have successfully completed thousands of commission artworks for happy collectors over the years. And if you do have any more questions, please email us on; help@bluethumb.com.au

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