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Can you provide me with the contact info of the artist?

Requests for direct contact with an artist

Written by Kate Revill

In adherence to data protection laws, we regretfully cannot disclose personal contact details of artists (e.g., phone numbers, email addresses). However, you are more than welcome to reach out to the artist via our site's Direct Messaging tools, which allows you to send a message direct to the artist.

If you're looking to communicate with an artist on Bluethumb, the platform provides several easy methods to initiate contact. Depending on your needs, you can use the following approaches:

From the Artist's Profile Page: Navigate to the artist's profile on Bluethumb by searching for their name or clicking their name on any artwork page. Look for the Ask about a commission button and click it to initiate a direct message thread. In the message thread, you can type your message and, if applicable, attach photos to share with the artist.

This feature can also be utilized to coordinate the delivery of purchased artworks if you have special request (e.g. if its a gift and need the artist to add a note).

From an Artwork's Listing Page: Open the listing page for the artwork you're interested in. Scroll down to the Artist Bio section. Click the Contact [Artist's Name] button to compose and send a message directly to the artist. This method is particularly useful if you want more information about a specific artwork, such as its price or availability.

Ensure you provide your correct contact email and phone number, this way you will be notified when the artist responds.

Please note that all communication on Bluethumb's platform is monitored. We kindly urge all parties to maintain courteous and professional conduct.


Delivery Related Enquiries

We understand you may have delivery related requests or information you need to update both us and the artist on. In these situations its best to reach out to Bluethumb team first, as we book and organise most the freight for our artists on site, we can assist with most requests directly.

You can chat with us or send us an email at help@bluethumb.com.au

If the question is best forwarded to the artist (e.g. you need the artist to ship ASAP as its a gift, or want a gift message included) we can assist in looping you in touch so you can discuss further.

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