For Collectors
FAQs & articles for people wanting to buy art on Bluethumb
By Kate and 2 others3 authors35 articles
How to search for artworks on Bluethumb?
Bluethumb Art Framing
Can I get a custom piece made?
I want to buy an artwork that has already sold?
What does it mean if a piece is marked as 'Enquire Now'?
All About Wishlists
Contact Us
Can I sell artwork I own?
What are my options for custom sizes and exchanges for prints on Bluethumb?
Does Bluethumb rent or loan artworks?
Bluethumb's Purchase Protection for Collectors
How can users search for specific artists or artworks on Bluethumb?
What Payment options do you offer?
What should I do if my Bluethumb discount code is expired or not working?
Can I combine discounts?
Do you sell gift vouchers?
How do I use/add a discount code?
I have multiple gift vouchers. How do I use them in one order?
How can I use a gift voucher if I forgot to apply it during checkout?
Free shipping
Can this be sent express?
How long will the delivery take?
Can I order now and request delivery on or after a certain date?
Do you ship artworks overseas (out of Australia)?
Can I return an artwork?
What happens if an artwork is damaged in transit?
How can I track my order?
My work has been delivered but I don't have it?
What happens when framing is included in an artwork order?