Are you an artist? View the top artist framing questions in a separate article.

Bluethumb has teamed up with some of Australia's most established framing partners to provide you with a professional framing service. Our frames are custom-made to the artwork and hand-delivered (if within range) by our framing partners.

Choose from the framing options provided.

If no framing options are offered it means the work you are looking at is either on a surface that can not be framed, or the size of the work is too small/big to be framed.

When you place an order on Bluethumb and select stretching/framing:

Artworks on canvas, canvas boards, linen and wood (or wooden panels) are framed in floating external frames, in a choice of your colour.

Artworks on paper (such as watercolour artworks, prints and photographs) are framed behind glass/perspex as standard, in a choice of your frame colour. See this lovely Uruna Tjina (James Range, NT) 155-17 from Hubert Pareroultja, framed in white.

We use gallery standard oak frames, and the frames are hand made and customised for your order.

Glad you asked! Our framing partners craft the frames for your artworks from scratch using high quality timber. They are only made once the work is with the framer, and custom to each individual artwork.

When you place an order, we ship the artwork to them and the frames are made to fit your artwork perfectly. All timber used is sustainable and certified by our framing partner.

Artworks on paper

Frames for artworks on paper include a matt border when the artworks are framed.

For artworks with any side smaller than 50cm

For artworks with all sides over 50cm

Artworks on canvas

Floating external frames for artworks on canvas add roughly 3-4 cm on each side. The frame is approximately 1cm and there is an approximate 0.5cm gap between the frame and the canvas to give the shadow line effect.

For example, if before framing, the artwork was 40cm (W) x 50cm (H), with the frame, the size will be 43cm (W) x 53cm (H).
The depth of the finished frame will be 5.5cm.

Weight of the frame (and the artwork) depends on the artwork and size.

For works on paper under 70cm (height or width), the frames add on roughly 1-2kg (when framed with glass). For larger works, we use clear perspex as a glass alternative. It's light and durable. If you'd like to know the exact weight, just let us know the artwork you're looking at and we can estimate the framed weight.

We add 2-5cm white matte depending on the artwork. Please see previous info for more details.

Clear Glass: For all standard size artworks (under 1m wide), we use clear glass (2mm thick standard framing glass). This is the most cost effective framing option.

Clear Perspex: For larger artworks, we use clear perspex (2mm/3mm thick acrylic plexi-glass). It's light, durable and non-fragile, and highly recommended for larger works.

If you prefer Perspex over glass for your smaller frames, please let us know after you've placed the order. No additional charge.

UV/Non-reflective Glass: 2mm thick, matte finished, glass that reduces glare and reflections. It's more expensive than standard glass and clear perspex.

If you wish to use Non-reflective or UV glass, please let us know and we can provide a quote for you before the purchase.

Glass: For most indoor frames, clear glass is the clear winner. It's the most cost-effective option when it comes to framing.

Clear perspex: If the artwork in question is extra-large (over 1m), we use clear perspex as it's light and non-fragile. If you want perspex to be used for your frame, simply let us know after you've placed the order and we'll update your order.

Non-reflective glass: If you wish to hang the framed art in a well lit (not direct sunlight), opt for non-reflective glass. Non-reflective glass has a matte finish and reduces glare and direct reflection. Non-reflective glass is more expensive and we'll need to provide a separate quote for you.

UV Glass: If the framed art will have prolonged (more then 3-4 hours) of direct sunlight exposure, choose UV clear glass. It provides 99% UV resistance to protect the artwork from fading even when it's in direct sunlight. UV glass is more expensive than standard glass. Please let reach out to us and we can provide a quick quote before you place your order.

Depending on the size and weight of the work it will either come with D-rings & Wire or just D-Rings.

For large (any work who's length + width measurements sum greater then 210cm) or heavy works. Only D-rings will be supplied, as the work is recommended to be secured to a wall using them for safety and stability reasons

Depending on your location and the nature of framing, it can be somewhere between 7 to 15 working days before the artwork reaches you.

If you and the artist are in the same state, this process will be quicker.

If the artwork is coming from a different state, it may be a little longer (still within 15 working days).

We will of course keep you informed throughout the journey.

Yes, for metro areas within Sydney, Melbourne and Brisbane, once the artwork is framed, one of the team will be in touch to organise a time/day for delivery. Should you need to update us on any changes, simply email help@bluethumb.com.au with your order details.

For non-metro delivery, and all other locations, we'll use insured couriers to have your lovely framed artwork delivered to you pronto, and keep you posted with tracking updates along the way.

You certainly can! Please reach out to us at help@bluethumb.com.au before or after your purchase and we'll expedite the process of framing and use express shipping to have your work delivered.

If you're in Sydney. Melbourne or Brisbane (metro region), you can also walk-in and collect your framed work from our framing partners.

Our framing partners take great care to package the framed art well and securely. If an artwork is still delivered with damage, we have it covered it in full.

We insure the artwork and the framing cost during transit. If it's delivered damaged, just let us know within 7 days of receiving it (email or call 1800 122 486) and we'll either replace the frame or return the artwork and refund you in full (your choice).

Yes, absolutely!

There are no changes to our returns policy if an artwork has been framed prior to reaching you.

We trust in our artists' and our framing partners' quality of work. If you receive an artwork and you're not happy with either the artwork or the framing, just email help@bluethumb.com.au or call us (1800 122 486 - press 1) within 7 days of receiving it. We'll organise the artwork's return back to the artists. You can opt for a full refund (including the cost of the frame) or store credit.

You can read more about our returns policy here.

Yes, 100%!

If you're not happy with the artwork or the framing, simply let us know within 7 days of delivery. We'll send it back to the artist and refund you in full for the artwork and the framing. We pay for the return freight.

Yes, certainly. Our framing partners take great care to preserve all aspects of your artwork including the signature, dates, edition numbers etc.

Yes, certainly!

If you're based in Sydney, Melbourne or Brisbane (metro regions), you can walk-in and collect your framed art from our framing partners. Simply reach out to us at help@bluethumb.com.au and we can put you in touch with the local framing team.

Yes, we now accept discount on framing as well, discount up to 15% can be applied with a valid discount.

If you have any other questions, please call us at 1800 122 486 during working hours or reach out to help@bluethumb.com.au at any time of the day.