You (and the artworks and artists) are 100% insured against any damage or loss during transit.

If an artwork is delivered damaged, just give us a call or email [email protected] with details and a few photos of the damage - we can take it from there.

You, as a collector, don't have to wait for anything. You can either ask for a full refund, ask the artist to do a similar piece or choose any other work on Bluethumb as a replacement (we can credit the full value of the artwork to your Bluethumb account).

More questions - chat with us or email/call us.

Your team at Bluethumb

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