When a collector wants to commission a piece with you - here's how it works - 

They Enquire

They click on 'Ask a question' or 'Commission an Artwork' button on the page of the artwork and we have an initial chat to get key information for the commission. 

Quote & Pricing

We get in touch with you to get a quote for this piece. Quicker the better. As a rule of thumb, if they’ve found an artwork and would like something the same size, the price of a commissioned painting should stay the same (or very similar). The quote they receive will be for an artwork that is delivered to your door, anywhere in Australia (all inclusive of shipping, delivery costs). 

Getting started 

Once they're happy with the quote, we request a 30% deposit before they get started. We ask them to purchase a gift voucher, which can then be used to finalise the purchase once the artwork is ready (this is not a discount and doesn't affect artist payments in anyway).

Completing the purchase

Once the artwork is near completion the artist will share photos for their approval. They can submit one round of changes, suggestions or tweaks if necessary. Then, when they're happy with the artwork it will be available to purchase on Bluethumb. They use their deposit gift voucher on checkout so you only have to pay the 70% balance. After that, we carefully deliver the artwork to their home or office.

Returns 

The 7-day return policy still stands. The 30% deposit is non-refundable and if they choose to return the piece, we ship the artwork back to the artist and refund 70% of the amount. The 30% goes to the artist in full to cover their material costs.

Finito!

So there you have it, pretty simple really. You can take comfort in the fact we have successfully completed thousands of commission artworks for happy collectors and artists over the years. And if you do have any more questions, please email us on; [email protected] or call 1800 122 486 (press 1 to talk to Sales team).

Thank you!

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