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FAQs & articles for Australian artists wanting to sell art on Bluethumb
By Eden and 12 others13 authors113 articles
Bluethumb VIP Listing FAQ, Terms & Conditions
Bluethumb USA
Bluethumb Communication Policy
Someone wants to visit my studio and purchase directly - how do I go about this?
External links and personal contact info on Bluethumb profiles
Bluethumb Inbox: How to use it and things to keep in mind
Direct contact from collectors. Questions to ask and best practices.
Commissioning an artwork for a collector
How do I upload an Artwork?
Why can’t I upload my artwork photos?
How to mark an artwork as sold?
How can I edit my artworks?
How to make an artwork available but with delayed dispatch notice?
How to write an artwork description
How to mark an artwork available?
Can I sell framed artwork?
How should I photograph my artwork?
What is 'Framing Preview"?
How to mark an artwork as 'Unavailable' on Bluethumb?
How to tag your artwork with specific colours?
Bluethumb framing (and how it affects you as an artist)!
How to use keyword tags
How do I list a diptych or a triptych?
Where can I find my recently published art?
How to price your work and pricing requirements for artists on Bluethumb
My artwork is listed as 'Ready to Hang', how do I change/edit it?
How do I 'copy' an artwork listing?
Alt text image descriptions
Why are my images uploading upside down or sideways?
Can I delete a sold listing?
Understanding your artist dashboard
I'm going on holiday and won't be able to send any artwork. What should I do?
What happens if I forget my password?
Availability Options for Your Artwork.
Impressions and Add to Cart - what it means and how should it be interpreted?
I have just sold my first artwork - now what do I do?
How do I mark a work as delivered?
What happens if my artwork gets returned?
Can I ship works together if going to the same buyer?
What are Bluethumb's Packaging Requirements for Artists?
How do I book a courier, and how does the pickup work?
I've sent my order via Australia Post. How do I update the tracking details to share with the collector?
Freight Policy
Your Go-to Guide on Shipping
How to list artworks when you're self-shipping your artworks/orders (and not using Bluethumb)
I haven't received my shipping labels and artwork is being picked up soon!
What happens with an International sale?
Can I sell & ship glass framed works?
Do I need to print a label for my shipment?
Can I Hand Deliver?
Can I become a self shipping artist?
More Frequently asked shipping questions
I don't have a printer? Is this a problem?
I've been removed from the Featured artist list
The Different Bluethumb Artist Profiles
How do I become a Featured artist?
What is an Established Seller artist?
What is a Rising Star artist?
What is a Collectable artist?
I want to deactivate/delete my account
My account is on hold/deactivated. What does this mean?
Can I reorder the display of my artwork on my profile?
Best Practices
Pricing uniformity and other best practices for Bluethumb artists
Tips to increase engagement and sales on Bluethumb
How to use Bluethumb Inbox to convert conversations into sales
Keyword #tags for your artworks
How to take advantage of Bluethumb's marketing efforts?
How to link my Instagram account to my Bluethumb Profile?
How to link your Facebook shop to your Bluethumb shop?
How can I promote my artwork?
Artwork licensing tips
Why haven't I been promoted on the Bluethumb website or social media?
Guide to using Bluethumb Artist promote tools
Promote tools guide for Gmail
Promote tools guide for Wordpress
Does Bluethumb offer buyers discounts or promotions?
Artists Insights: Cheryl Harrison MA
Artist Webinar Series Links
Bluethumb Advertising Campaigns.
Frequently asked questions by collectors
I struggle with the 'sales' talk, any advise?
When will I be paid for my artwork?
Understanding your artist invoice from Bluethumb
I have been paid, though the payment amount seems to be wrong
How does Bluethumb protect artists against fraudulent transactions?
Does Bluethumb's commission include GST?
Does the sale of art my art on Bluethumb include GST?
I run a business. How do I deal with end of year tax information?
GST and other taxes
Why do you need my ABN, and what do I do if I don't have one?
Do payment plans have fees to the artist?
Artist guide to payments & payment plans on Bluethumb
What happens if the buyer defaults on a payment plan?
Updating Finance Info and Tax Settings