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Shipping an Artwork Via Pre-Paid Aus Post Labels - New Form
Shipping an Artwork Via Pre-Paid Aus Post Labels - New Form

How to utilise Bluethumb's Pre-Paid AUS Post labels

Kate Revill avatar
Written by Kate Revill
Updated this week

Shipping with Aus Post overview.

  • For artworks under 105 cm on the longest side

  • Pre-paid by Bluethumb - no upfront costs to Artist

  • Artists will just need to print and attach the shipping label to the package, and drop off at their closest Aus Post

  • Artworks shipped through Aus Post will be sent via standard Aus Post shipping

Firstly, take a look through the following resources for reference on how to package an artwork.

  1. How to pack your artwork - Acid free tissue paper or glassine paper is laid on top of the artwork surface first, then using three layers of bubble wrap. Who doesn't like extra padding on a long journey?

  2. Payment related questions? Read these articles - When will I be paid? How do I update my bank details? and Understand your artist invoice.

Ready to ship? Here's what you need to do:

  • Login to your Bluethumb account and go to the My Orders Section.

  • Click the 'Arrange Shipping' button on the order you want to ship.

You will then be taken to our new shipping page where you can follow the steps below.


1. Confirm your details (phone number and email address).

  • This allows us to contact you along the shipping process should we need to


2. Confirm the dimensions of your final packaged artwork.

  • Please ensure you provide the accurate dimensions of the final packaged artwork.

    • Artists are responsible for ensuring the details entered here are correct, inaccurate measurements can lead to additonal fees from AUS Post that may be passed onto the artist if due to imprecise measurements being provided.

    • Please only book once the work is fully packaged for accurate measurements and weight (do not guess, or book before packaging is complete).

    • Round up to the nearest cm (e.g. 45.5cm would be rounded to 46cm) and nearest 100g (e.g. 6.15kg would be rounded to 6.2kg)

    • You will not be able to proceed without entering information in the highlight boxes below


3. Select Aus Post as the shipping method

  • Ensure to enter your address here, as this will be recorded as the return shipping address.

  • An AUS Post address will be shown as a "recommended" drop off location. Please note this is just a recommendation and may not be the closest or most convenient Post Office to you. Parcels with an AUS Post Pre-Paid label can be dropped off at any AUS Post Office.


4. Review and Confirm.

  • This is your final chance to review and confirm all the details you’ve entered for this order.

  • If all details are correct click 'I Confirm Everything is Correct', if not please go back and make the according amendments.

  • By clicking "I Confirm Everything is Correct" you (as the artist) are taking responsibility for the information that has been entered and which will be used for booking.


5. Download and print your Pre-Paid shipping label.

  • Print and attach the pre-paid label to the packaged artwork, then simply drop off at your nearest AUS Post.

  • The new changes mean you will not need to pay upfront for shipping, and no longer have to upload any receipts to Bluethumb.

  • IF the artwork is to be framed, you will also see a framing slip here to print and put into the package to be sent with the art.


Finding the new changes tricky? Or would just prefer the old method for now? Simply click the legacy booking form link at the top. This will revert the shipping process back to our previous method.

Don't worry, you'll still be able to switch between both methods for when shipping your next order. We also recommend reviewing our Bluethumb Membership Agreement for our polices.

Need further help? As always, our dedicated support team are here to assist. Simply email us at help@bluethumb.com.au to get in touch.

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