Working on commissions is great - you get to create something unique and you know someone is waiting to snap it up.

Here are a few insights that we've understood to be key when working on commissions with collectors!

Understand what they're after - really!

Have a good conversation before hand so you (and they) know what you're working.

  • If it's based on an original work, that's great. Set the expectation that it won't be a replica.

  • If it involved people's faces, set the expectation of how photo-realistic that would be.


  • Will it surprise them? When asking for commissioned pieces based on exisiting (sold or available) pieces, they have the expectation that the price will be same or similar. If you think price will be significantly higher, it's a good idea to explain why.

  • Make it all inclusive $$ amount - when quoting a price, it's best to present one single figure (inclusive of commission and shipping amounts). This reduces the variables they see and minimises the chances of a negotiation.

  • Have you considered a round of changes? Commissions sometimes involve a few round of changes from the collector. It's your responsibility to set the expectation on how many rounds they will be (before the commission starts).


Set clear expectations on how long it's going to take to paint and how long it'll take for drying before it's ready for shipping (always keep a week or so in margin - it always comes in handy).

Shipping costs

Make sure the shipping costs are included in the price you've quoted - so there are no surprises.
If you plan to deliver it personally - let them know well in advance (and ask if it's okay).

Set expectations on number of revisions

This is a key point and worth mentioning again - If you're liaising directly with the collector, make sure you liaise clearly before starting on how many revisions you're up for so there are no surprises.

Once you and the collector have reached an understanding of what's required, here are the steps involved in commissioning a piece (we've made it so you can simply copy and paste in your message to them so they're across the terms and conditions before you start painting/working on the commission) - 


  • A 30% deposit is required prior to starting the project.

  • When the artwork is at a mid-way point, update photos will be provided. Once the artist is confident that the artwork is close to completion, final photos will be shared for approval. You are then able to submit one round of revisions if needed.

  • Once approved, the artwork will be uploaded to Bluethumb and steps for completion of the purchase will be sent. You can then complete the transaction with the balance payment.

  • The artwork will be ready for shipping soon as discussed and Bluethumb's 7 day return policy still stands. If you decide to return the artwork you will be refunded minus the deposit. This is non-refundable and is paid 100% to the artist to cover their costs.

Hope this sounds fair.

If this sounds good, the easiest way to put down a deposit is to purchase a gift voucher for 30% of the amount (please enter your name and email for this) -

You can use this towards the final purchase. Please let me know if you have any questions re any step of the process.


If you'd like to share the article with more details, you can share this link - This is how Bluethumb goes with commissions.
If you have any questions/doubts, do let us know. We're always here to assist.

If you haven't use the Bluethumb Inbox, have a read at this article to understand it better - Things to keep in mind when communicating with collectors directly.

It's best to stick to this format as it allows us to provide protection in fringe cases where things go in an unexpected direction.

If you're in doubt and uncertain of anything, please reach out to the Bluethumb team and we can assist.

Your team at Bluethumb

Did this answer your question?