We've always depended on customer feedback and research to keep the site clean, clear and professional for our artists and collectors.
Something that has been raised by many collectors is the presence of personal information (emails, phone numbers etc.) and external links (links to your websites, portfolios, blog articles etc.) on artist profiles. The feedback, in a nutshell, is that it makes the profile looks unappealing (un-professional).
We've taken this under consideration and are actively reaching out to you guys to review and clean your profiles and artwork listings. We know it's a lot of work and time commitment but it's vital.
It's always been a part of our terms and conditions and we'd really appreciate it if you can take time and update your profiles (if there are any links/personal information on there). If the curatorial team comes across any profiles with links/personal info, we'll put them on temporary hold and get in touch. That means your profile will not be active for collectors to view until it's been updated.
Thank you for all your support so far - it motivates us to keep learning and keep improving.
As always, we're always here to answer queries - [email protected]