Here are some questions that the team at Bluethumb receives pretty much everyday. We learn and evolve from this and wanted to share these with you so you can do the same.


1. Is this 'ready to hang'?

The most common and probably the most important. When artworks are marked as ready to hang on upload (as in the screenshot below) - they're tagged as 'Ready to hang' (screenshot 2) on the artwork listing page.

Ready to hang simply means collectors can put the artwork on the wall directly from the box without needing to do anything at all (i.e. it comes with hooks and/or string/wire on the back to hang the artwork).

If the artwork is not ready to hang - make sure you've mentioned it in the artwork description so it's clear that it requires framing/stretching. Also be mindful when using in-situ images of the artwork as that might be a misleading if it's not clearly mentioned in the artwork description.


2. Is it framed/can you have it framed for you before shipping?

Bluethumb now offers framing services for artworks on canvas/linen, board, and wood. If you artwork is eligible, you (and the collectors) will be able to see framing options on the artwork page itself and can choose/add framing before purchase.

Bluethumb also offers framing for prints a photographs. When a customer selects framing for a print or photograph, standard glass is included in the cost of the framing. We can also offer non-relflective UV glass on requested. If this is something the collector is interested in, they will need to get in touch with us so we can get a quote.

Our framing policy for small works have changed recently, and we now no longer frame works that are under 16cm on one side.

These two blog posts might shed a bit of light - How To Frame a Picture and How to Sell Your Artwork Framed.


3. Can we see more photos of the artwork (details)?

We all like to see the details of something before purchasing it - collectors are the same.

It's really helpful to have at least 2-3 detailed photos. You can use this as a checklist 👇  - 

  • Main/Full image of the artwork.

  • 2 x Closeup (to show texture/strokes/details)

  • Sides to show how the sides are painted


4. Are the sides of the canvas painted (and how)?

This comes in the picture quite often for trade/interior designer clients as they have to be really mindful of which canvas might need framing and which ones would work without an external frame.

Having a photo of the sides or mentioning this in the artwork description is always helpful and might make the decision-making process easier.

Here's a great example from one of our artists on how to show the sides of the painting.


5. Can I visit the artist to see the artwork in person before purchase?

A very valid and logical question and comes in the picture most frequently for high-value artworks.

We get in touch with the artists and arrange a visit (if possible). If you're open to studio visits or are happy to take the artwork to the interested clients (if they're close) so they can see it in person before committing - you can mention this in the artwork description as well.

They always have the option to return it but it's understandable that everyone wants to avoid returning as much as they can.


6. Is it signed (front or back - can we see the signature)?

A question directed towards the authenticity of the artwork itself.

If you sign on the front, this should be covered. Although, if you sign at the back, just mention it in the description. You can also mention that your works come with a Certificate of Authenticity (make sure you've included a cert of auth with the artwork - you can get a printed bunch from Bluethumb's art store)

Putting a date along with the sign is a good idea as well.


7. Is the artist open to offers (are they negotiable on price)?

As a seller, this might not be the most favourite question but does mean someone is sincerely considering purchasing your work. It's not meant to be disrespectful or undervalue your work - it's just a matter of finding a balance between 'what you love' and 'what you can afford'.

It's best to NOT mention you're open to offers in the artwork listing. If and when someone reaches out, we contact you directly and workout a price that works for everyone.


An honourable mention to - 

Can this artist create this piece in a different (larger/smaller) size?
It's a good idea to mention in the artwork description something on the lines of 'if you love this style but the size doesn't suit, I'm happy to create a similar piece in the required size'. 

It's a lot of work to remember all of these points while putting up new works. A workaround is to bundle up all the common bits which stay the same for all your works (or might change slightly), and copy/paste them everytime you upload - reducing the work.

Although, it pays, quite literally, to take time to provide all the info and details for each individual artwork.

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